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Standard orders are processed when credit card authorization and/or bank deposit has cleared. New Zealand and Australia orders are shipped via Fastway Couriers. New Zealand orders typically arrive within three days after shipping, and up to fourteen days for Australian addresses.
Orders are processed Monday – Friday and are shipped within 2-3 business days. We charge a flat rate of $5 to New Zealand addresses (orders over $100 are free shipping) and $20 to Australian addresses.
If you are disappointed by the sizing you are welcome to return the item. We will do our best to exchange this for you, but if the requested size isn't available we will issue you a Sports Fan credit. With this credit, you will be able to purchase something else that you love. The amount of this credit will be less any shipping paid with your order and is valid for 12 months from the date of issue. It can be used as payment toward any purchase with Sports Fan. Certain conditions apply.
Customers are covered for 90 days after the original purchase date if there is a defect, fault or failure due to the manufacturing process. Unfortunately, we cannot cover a fault or damage caused by wear and tear, improper use or accident.