Notice: No PO Box delivery
Standard orders are processed when credit card authorization and/or bank deposit has cleared. Orders shipped via NZ Post/Courier Post typically arrive within 3 business days after you have received notification of shipment via email (Monday through Friday, not including weekends & holidays) within NZ. All orders are shipped within 2-3 business days.
All orders placed on Friday after 1:00 p.m. will be processed on the following Monday. We charge a flat rate of $5 within New Zealand for tracked courier.
All orders shipped and delivered as non-signature courier parcel as per Courier Post standard policies, unless requested and paid for otherwise. In a situation where a signature delviery is requested but cannot be obtained then the driver has been given authority to leave the parcel at the delivery address, unless a signature has specifically been requested when ordering. Any special delivery instructions will be passed on to the courier company.
To all our friends in Australia, we will happily ship across the Tasman via NZ Post International Parcel Airmail service, non signature. Once dispatched your order may take up to 10 business days to arrive.
We will try our best to get your item to you as fast as we can.
Other Overseas Destinations
Please refer to all specific overeseas destinations serviced at a set per parcel rate, or under free shipping condiitions as applicable, country by country. Where a specific destaination does not have a current tiered shipping rate a standard rate can apply. We’re currently working on expanding the list of countries we ship to. When other countries become available we will use the fastest cost effective method possible to get your order to you as quickly as possible.
International Customs and Other Charges
Duties and other international customs charges are not included in the purchase price and all charges are to be paid by the customer upon delivery of each order placed. Orders cannot be returned to the sender should you fail to pay the applicable importation, customs duties or other charges. We are not responsible for the payment of the duties and other international customs charges. We will never pay these charges on your behalf.