Shipping Information

Shipping

Notice: No PO Box delivery

New Zealand

Standard orders are processed when credit card authorization and/or bank deposit has cleared. Orders shipped via Fastway Couriers typically arrive within 3 business days after you have received notification of shipment via email (Monday through Friday, not including weekends & holidays) within NZ. All orders are shipped within 2-3 business days. 

All orders placed on Friday after 1:00 p.m. will be processed on the following Monday. We charge a flat rate of $5 within New Zealand for tracked courier.

All orders should be personally delivered with a signature obtained as per Fastway Couriers standard policy.  However, in a situation where a signature cannot be obtained then the driver has been given authority to leave the parcel at the delivery address, unless a signature has specifically been requested when ordering.  Any special delivery instructions will be passed on to the courier company.

Australia

To all our friends in Oz, Fastway Couriers will happily ship across the Tazzie. Once dispatched your order may take up to 14 business days to arrive.

We will try our best to get your item to you as fast as we can.

Other Overseas Destinations

We’re currently working on expanding the list of countries we ship to.  When other countries become available we will use the fastest cost effective method possible to get your order to you as quickly as possible.

International Customs and Other Charges

Duties and other international customs charges are not included in the purchase price and all charges are to be paid by the customer upon delivery of each order placed. Orders cannot be returned to the sender should you fail to pay the applicable importation, customs duties or other charges. We are not responsible for the payment of the duties and other international customs charges. We will never pay these charges on your behalf.